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Access Solutions (Old Dashboard)
How do I Login to My Course?
I forgot my password
I am at my Dashboard/My Courses page, it's only showing some of the courses I purchased.
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Access Solutions (New Dashboard)
How do I access my account?
How do I access my course/s?
Where do I access my certificate?
How do I change the password of my account?
How do I change my Username?
See all 7 articles
Certificate and Credit Reporting Solutions
Where do I find my certificate?
Can I use my certificate to apply for a job/license in another state?
Is 360training.com going to report my completion or do I have to do it?
Why is my course in Affidavit Pending/Received status?
Should I select any State in the ‘Course Credit Confirmation’ page of my course if I cannot find my own State?
Course Player Solutions
Does my computer require to have audio capabilities?
Do I have to use a PC? Can I access the online programs using a Mac?
Problem taking a course?
Why is there a session timed out?
Customer Support Solutions
How do I contact an instructor, if I need help with course content?
I no longer need the course, can I transfer it to somebody's account?
Can I have another person use my own user account to purchase and complete a course?
Can I take the course from various locations or log on from different computers?
I purchased a course for someone using my account, but the course was assigned to me. How do I assign it to another person?
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What happens if the course expires?
Where is my study guide that was included in my purchase?
Why isn't my video loading?
Can I stop and go back to finish my course later?
Help Desk Software